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The Legislative Information and Communications Staff Section (LINCS)provides legislative communicators with a network of more than 400 professionals from around the country with whom to share ideas, war stories and experiences. The group gathers twice a year, once at NCSL’s Annual Legislative Summit (held in the summer) and once at the LINCS Professional Development seminar (held in the fall).

I was asked by Cox Communications, the conference host, to present on how CRM and marketing automation can transform local and national government communications with constituents.